In addition to the daily watch, we offer an annual disaster prevention and recovery program for your UNIX server. This program keeps you one step ahead of disaster which will ultimately occur.
DISASTER PREVENTION & RECOVERY PROGRAM FOR YOUR UNIX/LINUX SERVER
We offer a service to our customers in response to a vital need: disaster prevention and recovery.
Unix systems are so stable that we all take it for granted that our servers will continue to give us that flawless up-time that we are so used to. However, disaster does strike everyone from time to time for various reasons: storms, electrical surges and spikes, fire, theft, sabotage, or simple normal wear and tear.
When your server goes down, do you have a disaster plan? Most companies don't. There are some companies that can afford to be down for a day or two while replacement parts are ordered and techies patch the system back together. But if you are like most companies, and can't afford this down time, you should think about this subject now while you have the luxury of time.
With that said, here's what we have to offer you to keep you one step ahead of disaster. The program has two elements: prevention and recovery.
1. PREVENTION OF DISASTER
Prevention by monitoring your file systems. For several years, we have been offering our DUKE program, which checks your Unix file systems each night, compiles a report of it's findings, and sends the results to our computer. Our programmers check the reports each morning, alerting us to any obvious problems within your system.
Prevention by monitoring your site. We offer a preventative program that will help to avert disaster caused by hardware problems and by inadequate procedures at your site. This is an annual on-site inspection which covers many important points. The intimate details are listed on this link.
2. RECOVERY FROM DISASTER
Disaster recovery plan. When you crash, you want to be up and running again in the quickest time possible. If you have a functioning tape drive, good backup tapes, a listing of part numbers for reordering, and good current sets of root/boot CDs, then we can get you up and running in the shortest time possible with minimum expense. If any of these elements are missing and we have to restore from scratch, the cost to restore, not to mention employee down time, will skyrocket. As part of this package, we will discuss and write up a plan with you for recovery, making recommendations specific to your site.
DETAILS OF THE ANNUAL SITE VISIT FOR DISASTER PLANNING
As part of this program, we will:
Check the condition of your Unix hardware: make sure all fans are working, clean out floppy drives, CD-ROM drive, and tape drive. We have seen systems fail, destroying the hard drives because a ten dollar case fan seized up.
Make current root/boot recovery CDs, an absolutely necessary step for emergency recovery, and test the CDs by booting up under them. While the system is up under the emergency floppies, we will: